2. Based on confidence to our professional service, long time experience and also very strict QC system, special warranty will be offered against faulty craftsmanship and/or wrong material used.
Q1.Are you a factory or trading company?A:We have our own factory.
Q2.How to get the price list?A:Pls Email /call /fax to us with you like items name together with you details(name,details address,telephone,etc),we will send to you as soon as possible.
Q3. What is your MOQ?A: It depends on specific products. Please contact us for more information.
Q4. What payment terms do you accept?A: We accept T/T, Western Union, Money Gram. Please contact us for more information.
Q5. Is customized service available?A: We accept OEM/ODM. We can print your logo on products and choose the way you prefer to pack.
Q6. What certificates have you got?A: We have EN71, Design Patent, Famous Trademark.
Q7. What if the products arrived damaged?A: Send us the photo of damaged products to confirm, we will replace them in your next order.
Q8. After the orders are confirmed, when to deliver?A: If we have sufficient stock, as usual we can arrange shipment within 3-5 days. Otherwise, it will depend on our production capacity.
Q9. What is your delivery time?A: It depends on specific products but usually takes times within 45 days. Please contact us for more information.
Q10. What are your delivery terms?A: We accept EXW, FOB, etc. We will choose the most convenient one for you with less cost.
Q11. How many agents do you have?A: UK, Russia, Thailand, Malaysia, Dubai, India, USA, Singapore.